PRIVACY PROTECTION POLICY

We commit to keep your privacy. Consequently, when collecting and processing your personal date we make sure to comply with Directive 95/46/EC also known as (“GDPR”).

GDPR defines personal data as any information relating to an identified or a person that may be identified by means of an identification number or one or more characteristics referring to physical, psychological, mental, economic and cultural traits or social identity.

This privacy protection policy refers to the personal data of SC SWISS SOLUTIONS SRL clients, partners, suppliers or other persons that might contact us, job applicants or interns/students and it applies to data collected via off-line means, e-mail or website.

You will find references to:

• the reason SWS Translation Agency collects and uses your personal data;
• on what grounds are such personal data collected;
• categories of personal data;
• the duration of processing;
• your rights as data subjects;
• disclosure of your personal data

1. Clients/potential clients:

Data processing for supply of services and communication

SWISS SOLUTIONS uses relevant personal data in order to prepare and provide the requested services; for instance, when quoting or when processing certain documentation for translation purposes, we may have to rely on your personal data of relevance for your project. Also, the documents may contain personal data about other persons. We may rely on the performance of our agreement as grounds for processing, if such an agreement has been concluded.

SWISS SOLUTIONS uses your contact details in order to communicate with you regarding your requests and any other relevant business-related matters. We may also rely in this case on the performance of our agreement as grounds for processing, if such an agreement has been concluded.

SWISS SOLUTIONS may process some of personal data in the context of providing the required services based on legal obligations and for transparency purposes.

SWISS SOLUTIONS may also use your contact details in order to send you newsletters but only if you have subscribed and, hence, given your express consent to such processing. You can always revoke your consent by clicking “Unsubscribe” when you receive the newsletter.

The type of data we may collect and process are your name, e-mail, phone, address, as well as other data you may provide directly to us.

2. Supplier / freelance section

Data processing for supply of services and communication/maintaining contractual relationship

SWISS SOLUTIONS uses your relevant personal data in order to prepare any type of documentation that the collaboration is based on. For instance, we may use the personal data to manage some special projects or participation to tendering. We rely in this case on the legitimate interest of providing services according to our field of activity.

SWISS SOLUTIONS use your contact details in order to communicate with you regarding potential changes in the workflow, type of communication, and any other relevant business-related matters. We may also rely in this case on the performance of our agreement as grounds for processing, if such an agreement has been concluded. Also, we use your relevant personal data in order to maintain our contractual relationship with you.

SWISS SOLUTIONS may process some of your data in the context of providing the required services based on legal obligations and for transparency purposes. Possible categories of data collected and processed in the context of our relationship are your name, e-mail, phone, and address, personal data included in CVs, education and training, professional qualifications, as well as other personal data you may provide directly to us.

SWISS SOLUTIONS may also use your contact details in order to send you newsletters or notifications regarding the translation industry, potential trainings and other type of content that is business-related. You can always revoke your consent sending an e-mail to  gdpr@swiss-solutions.ro .

The type of data we may collect and process are your name, e-mail, phone, fax, address, as well as other data you may provide directly to us.

3. Job/internship applicant:

SWISS SOLUTIONS uses the personal data contained in the application forms and CVs in order to assess your qualification for the available positions, including in relation to a potential internship program. The processing is based on the legitimate interest of providing services according to our field of activity.

Possible categories of data collected and processed in the context of our relationship are your name, e-mail, phone, fax, and address, personal data included in CVs, education and training, professional qualifications, as well as other personal data you may provide directly to us.

IN GOOD FAITH

Please keep in mind that when such personal data is asked, the legitimate interest of providing services according to our field of activity is at stake. Lack of cooperation may have as result the impossibility to include you in our database or to provide you with our services.

DISCLOSURE OF PERSONAL DATA

As a rule, SWISS SOLUTIONS will not divulge your personal data to any third parties. However, we may be legally required to disclose relevant personal data to courts of law and arbitration courts or relevant authorities, if this is in your interest and necessary.

PROCESSING

The personal data is kept for the duration of the agreement performance, as well as afterwards, according to our internal policies and the legal obligations. Obviously, if the personal data is not collected under a concluded agreement, such data will be kept for as long as necessary for the purpose which has been collected has been fulfilled.

YOU HAVE RIGHTS

In your capacity as data subjects, the GDPR provisions a series of rights. The most important are stated below:

• Access to information – you have to right to be informed that your data is collected and processed, on what purpose and how;
• Data rectification– you have the right to rectify your personal data if needed;
• “right to be forgotten”– you have the right to request the erasure of your personal data, in some cases (for ex: the data is no longer necessary for the purpose it has been initially collected);
• Data restriction– you have the right to restrict the collection and processing your personal data, in some cases (for ex: when you might suspect that your personal data is not quite accurate);
• Objection– you have the right to object to the further collection and processing of your personal data within the conditions and limits provided by the law;
• Portability– you have the right to request us to ask from us the data you provided us in an electronic format or to ask us to send forward this data to another data processor.
• Complaint – you have the right to file for complaints with the data protection authority

For any question you might have or if you wish to exercise the above mentioned rights, please contact: gdpr@swiss-solutions.ro, +40 724 332 215.