Visual
(blindness, low vision, colour blindness)
Frequent accessibility issues
Images lacking alternative text, poor contrast, small or hard-to-read fonts, and challenging navigation for users relying on a keyboard or screen reader.
Digital Accessibility - equal access to information, communication and opportunities
Digital Accessibility is more than just technology — it represents equity, inclusion and respect. It is the practice of designing websites, applications and documents in a way that everyone, regardless of ability, can easily access and use information.
An accessible website is intuitive, easy to navigate, keyboard-friendly, compatible with screen readers, and designed with attention to contrast and clarity.
Types of disabilities and online barriers
An inaccessible digital environment doesn’t just exclude a small group of people — it impacts millions of users.
Auditory
(deafblindness, hearing loss)
Frequent accessibility issues
Lack of subtitles and transcripts for audio or video content, videos without sign language
Motor
(movement difficulties, tremor, paralysis)
Frequent accessibility issues
Web pages that require a mouse to navigate, forms that are difficult to fill in using the keyboard, small or inaccessible buttons
Cognitive/Learning
(dyslexia, autism, intellectual disabilities)
Frequent accessibility issues
Lengthy or dense texts, technical jargon, unclear structure, lack of simplified versions
Temporary/Situational
(accident, ambient noise, bright light)
Frequent accessibility issues
Difficulty accessing content that relies on sound, and interactive elements that are hard to use on mobile devices
Nearly 1 million Romanians live with a permanent disability, but the benefits of digital accessibility are universal- everyone can experience temporary limitations.
Legal framework - Law no. 232/2022 and the European Accessibility Act
Accessibility is no longer optional- it is both a legal and moral obligation.
Law no. 232/2022 implements Directive (EU) 2019/882 (European Accessibility Act) in Romania. Starting 28 June 2025, creators, producers and providers of certain digital consumer products and services must comply with digital accessibility requirements.
The goal: to ensure equal access for everyone, including people with disabilities.
Law applies to:
Digital products placed on the market after this date, such as:
· computers, laptops, and other general-purpose hardware systems along with their operating systems;
· phones, tablets, and other interactive devices used for electronic communication or audiovisual media services;
· e-readers;
· payment and self-service terminals, such as ATMs, ticketing machines, and check-in kiosks.
Digital services offered to consumers, such as:
· electronic communication services (telecommunications, online communication platforms);
· audiovisual media services (streaming platforms, video apps, etc.);
· online banking services aimed at the general public;
· electronic books and dedicated software (e-books, reading apps);
· e-commerce platforms.
Passenger transport services, concerning:
· websites and mobile apps;
· ticketing and travel information systems (including real-time information);
· self-service terminals used for ticket purchase or check-in (except those integrated in vehicles).
Failure to comply with the requirements can lead not only to sanctions, but also to a loss of credibility with the public.
Why digital accessibility matters
For people
Removes barriers in education, work, healthcare, and everyday life.
Provides autonomy, dignity, and participation for all.
Creates a digital world where no one is excluded.
For companies
Ensures compliance with the law and helps avoid legal risks.
Opens access to new audiences.
Strengthens the reputation of a responsible brand.
Optimises digital experience for everyone and improves SEO & conversions.
For the community
Promotes digital inclusion nationwide.
Supports Romania’s transformation into a modern European digital ecosystem.
Generates new accessibility-related jobs and skills.
Measurable benefits for your business
Reach more customers
Accessible experiences grow user bases by 10 to 15%.
Increase retention
Better usability leads to higher customer loyalty.
Boost SEO
WCAG standards align with SEO best practices, typically leading to an average 12% increase in organic traffic.
Enhance reputation
Inclusive brands are seen as ethical, modern, and trustworthy.
Access funding & public tenders
Compliance increases eligibility.
Reduce risks & costs
Cheaper to build accessible than to fix later under legal pressure.
The role of Swiss Solutions
At Swiss Solutions, we believe that digital accessibility is, first and foremost, about people - about everyone’s right to be seen, heard and understood, on equal terms and with respect.
We envision a digital world where technology connects rather than divides - a world where everyone can access and understand information without barriers, regardless of abilities or circumstances.
This is why, in everything we do, we strive to create clear, authentic, and inclusive experiences, that put people at the heart of communication. In all our work, we are guided by a simple principle:
A message truly fulfils its purpose only when it can be understood by everyone.
Do you want to find out more about accessibility services?
Frequently Asked Questions
What happens if my website doesn’t comply with accessibility laws?
Failure to comply with accessibility requirements can have serious consequences, both financial and reputational:
- Fines of up to 50,000 RON depending on severity;
- Issues must be resolved within 3 months;
- Temporary or permanent ban of non-compliant services;
- Website shutdown if adaptation is impossible;
- Customer loss & reputational damage;
Is an accessibility widget mandatory?
No. While your website must comply with WCAG 2.1 AA standards, the law doesn’t require any specific widget. A widget is one solution, but accessibility also needs to be built into your site’s design and content.
If I have an accessibility widget, do I still need to do anything else to be compliant with the law?
Yes. Using an accessibility widget does not guarantee compliance with the requirements of the WCAG 2 standard. See the full list of criteria.See the list of criteria
What types of disabilities are covered by our accessibility services?
- Visual impairments – color blindness, low vision, blindness
- Hearing impairments – partial or total hearing loss
- Motor impairments – difficulties using a mouse, keyboard-only navigation
- Cognitive and learning disabilities – difficulties with concentration or comprehension
Why is a web accessibility audit necessary if I already have a functional website?
A functional website does not automatically mean it is accessible. The audit identifies digital barriers and provides clear solutions for alignment with the EAA and Law 232/2022, reducing legal risk and ensuring digital inclusion.
Do small businesses also need to make their websites legally accessible?
Yes. Law 232/2022 requires all providers of goods and services – including small businesses – to ensure equal access for all user categories. It is both a legal obligation and an opportunity to expand your audience.
Swiss Solutions is your partner in digital accessibility.
Making your products accessible doesn't have to be complicated. At Swiss Solutions, we start by listening, understanding your context, and offering the right recommendations—not one-size-fits-all solutions.
From audits and consulting to implementation, our dedicated team guides you throughout the process. Fill out the form and get in touch today!
Business hours
Monday - Friday: 08:30 - 18:00
Saturday - Sunday: Closed
Contact info
Tel: +40 724 332 215
Email: office@swiss-solutions.ro
