We are 20 years old now, and we can hardly believe it. We knew we’d get here but time seems to have flown by. In a constantly changing world where words are the bridges connecting cultures and businesses, Swiss Solutions has grown from a simple translation office into an undisputed market leader.
Now, 20 years after our launch on the market, we reflect on the lessons we’ve learned, the achievements we’ve reached, and the future we’re preparing for ourselves and our clients. Here are the 20 most important things we’ve learned on this journey, the most significant trip we’ve ever undertaken.
1. Quality Is Everything
No marketing trick will “hold up” if you don’t back it up with quality. In an industry where precision and clarity are essential, we can’t and won’t compromise. The quality of our services has always been our priority, and this commitment has earned us the trust of our clients and the respect of the industry.
2. The Languages We Translate
Over the years, we’ve translated every type of document you can think of, in over 100 languages. From English and French to Tagalog and other rare languages. This diversity has allowed us to expand our portfolio and serve various industries, from banking to automotive, legal to medical, and beyond.
3. The Client and Their Needs
Each client has specific needs, whether they’re a global corporation or a small local business. We’ve learned to listen, understand, and offer personalized solutions that meet these needs precisely.
4. Technology Works for Us
In this Digital Age, we’ve constantly invested in technology and created a research and innovation department not long ago. This approach allows us to offer efficient, fast, and accurate translation solutions, keeping us relevant in this ever-changing environment.
5. The People, Our Most Valuable Resource
Our translators are experts in their fields, and their passion for words is reflected in every project. We continuously support them and consider them essential partners in our success. The same goes for our project managers and the rest of our staff. People are everything.
6. International Reputation
Over the years, we’ve obtained multiple certifications, such as ISO 9001, 17100, and 13485, as well as membership in prestigious organizations like ATA and GALA. These recognitions validate our aim for quality and motivate us to outperform the industry standards.
7. Dedication, Perseverance, and Patience
Swiss Solutions didn’t become a market leader overnight. It took years of sustained work, constant innovation, and unwavering commitment to excellence to ground our position. And a lot of patience.
8. Fairs and Conferences
We’ve been to the most important industry fairs, conferences, and exhibitions. These events provide us with networking opportunities, learning experiences, and the chance to showcase our innovative solutions to those who need them.
9. The New Generation of Translators
We invest in education and training through partnerships with prestigious universities, contributing to the development of a new generation of translation professionals.
10. Expertise in Various Fields
Since our inception, we’ve specialized in translations for various fields, including legal, technical, medical, and financial. This diversity allows us to offer comprehensive solutions for clients from all sectors of the economy.
11. Adaptability, Not Fear, in the Face of Change
The world is changing rapidly, and we’ve learned to adapt, whether it’s to new international regulations or technological changes. Flexibility has allowed us to remain competitive and relevant.
12. Translations as Cultural Bridges
We’ve understood that a successful translation is not just about accurately transposing words but also respecting the cultural context and nuances specific to each language.
13. Strong Partnerships, Remarkable Results
We’ve collaborated with numerous companies and organizations, and these partnerships have allowed us to deliver results that exceed expectations. Long-term relationships are built on trust and mutual respect.
14. Feedback Is Part of Our Culture
Every feedback, whether positive or negative, has helped us improve. We listen carefully to clients and translators and adapt quickly to offer them a pleasant and efficient collaboration experience.
15. Awards and Trophies
Over the years, we’ve received multiple awards that reflect our financial success and our commitment to quality, innovation, and social responsibility.
16. Clients Are Important Regardless of “Age”
It’s important to maintain relationships with our loyal clients while also being proactive in attracting new partners. This approach allows us to grow sustainably over the decades.
17. Building a Brand Takes Time But It’s Worth It
You cannot earn trust overnight. We’ve invested two decades in building a respectable brand, and our reputation is one of the agency’s most valuable assets.
18. Big Projects, Big and Professional Teams
We’ve learned that the success of a complex project depends on a well-coordinated team and careful planning. We invest in people and processes to ensure that we always deliver on what we promise.
19. The Future Looks Bright
We look toward 2025 and beyond with confidence. We continue to invest in innovation and technology, and we aim to remain market leaders in the coming decades.
20. Success Is the Result of Constant Commitment
After 20 years of uninterrupted work, we know that success comes from passion, dedication, and a continuous desire to push our limits. We will continue to offer top-notch services and live up to our clients’ expectations.
These lessons aren’t just about our past; they’re also about the future. Swiss Solutions is more than just a translation agency; it’s a trusted partner for those who understand that every word counts. That every translation tells a story worthy of being shared with the world. We’re excited to write the next chapter of our story alongside all of you.
